Privacy Policy
Last updated: January 30, 2026
Maid O’ Matic (“we,” “us,” “our”) respects your privacy. This Privacy Policy explains what information we collect, how we use it, and your choices.
Information We Collect
We may collect information you provide to us, including:
- Name
- Phone number
- Email address
- Address or service area information (such as ZIP code)
- Details related to cleaning services you request (e.g., frequency, home size, special requests)
We may also collect limited technical information automatically when you visit our website, such as IP address, browser type, pages visited, and approximate location (city/region).
How We Collect Information
We collect information when you:
- Submit a form on our website
- Request a quote or booking
- Call, text, or email us
- Submit a Google Ads lead form (Google may share the information you enter with us)
How We Use Information
We use your information to:
- Respond to requests, quotes, and bookings
- Contact you by phone, text, or email about your request
- Provide and improve our services
- Maintain business records (including scheduling and invoicing)
- Improve our website and marketing performance
Text Messages and Calls
If you provide your phone number, you agree we may contact you by call or text regarding your inquiry or service request. Message and data rates may apply. You can opt out of texts at any time by replying STOP.
Sharing of Information
We do not sell your personal information. We may share information only as needed with:
- Service providers that help operate our website, scheduling, CRM, or communications
- Advertising/analytics providers (such as Google) to measure and improve marketing performance
- Legal authorities if required by law
Cookies and Analytics
Our website may use cookies and similar technologies to help the site function and to understand traffic and performance (for example, Google Analytics or advertising conversion tracking). You can adjust cookie settings in your browser.
Data Retention
We keep personal information only as long as needed for business purposes (quotes, scheduling, records) or as required by law.
Security
We take reasonable steps to protect your information. No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
Your Choices
You can request to:
- Access, correct, or delete your personal information (subject to business/legal recordkeeping needs)
- Opt out of marketing communications at any time
To request changes, contact us using the info below.
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect information from children.
Changes to This Policy
We may update this policy from time to time. The “Last updated” date will reflect the most recent changes.
Contact Us
Maid O’ Matic
Albuquerque, New Mexico
Phone: (505) 379-3154
Website: https://maid-o-matic.com/