FAQ

Nothing, Maid O Matic will do all the work

Maid O Matic uses only certified and professionally trained cleaning technicians specialists, who passed background checks and are very trustworthy

Maid O Matic loves pets, however, since we do use a complementary electrostatic disinfection sprayer. In the event that you opt-in for this type of complementary service, we do ask that you put your pets in their carrier or outside. If you are unable to do so, we will not use our green spray disinfection method. If you have fish we will not spray.

Maid O Matic brings our own state-of-the-art equipment which will help expedite the amount of time it takes to provide a highly detailed cleaning as we are not just a cleaning person, we are a professional cleaning company.

At Maid O Matic the atomized spray wraps around and gives a negative charge to the disinfecting solution as it exits the nozzle. electrostatically, it takes contaminates and kills them leaving a sanitized protective barrier. Electrostatic spraying offers a 360 deg wrap-around effect.

At Maid O Matic the atomized spray wraps around and gives a negative charge to the disinfecting solution as it exits the nozzle. electrostatically, it takes contaminates and kills them leaving a sanitized protective barrier. Electrostatic spraying offers a 360 deg wrap-around effect.

We are the most trusted cleaning service company in the janitorial industry. We specialize in providing comprehensive cleaning services and have earned a reputation for our exceptional work. Our team is skilled in handling challenging cleaning tasks, working with busy schedules, and meeting strict requirements to ensure the safety and health of properties.

We are proud to have satisfied many of our clients across Albuquerque with our excellent cleaning services. Albuquerque is home to our company and we have been serving here for years. So, we know about the local cleaning requirements very well. Our services aim to leave no stains behind. Every corner our professional cleaners touch leaves a shining appearance. We only use the best quality cleaning products to carry out the cleaning task for your home, and we make sure that we give full satisfaction to our customers with our services. We also offer flexible cleaning schedules as per the convenience of our customers.

We offer our cleaning services in many different places including residents, offices, hospitals, movie theaters, restaurants, etc. Our professional cleaners are well-trained and experienced in this field and they know just the best methods to remove all the impurities and dirt from your property. We have a proven track record of success, and we continue to deliver our best-in-class services with our exceptional cleaning services at very nominal prices.

You can schedule cleaning according to your requirements. We offer regular cleaning services which include daily, weekly, and monthly schedules, you can also decide the time at which you need our professional cleaners to arrive at your doorstep. Scheduling cleaning is customizable, and you can reschedule as well if needed. Apart from regular cleaning, we also offer house cleaning services for special occasions. You can call us at any time whenever you need a top-quality cleaning service we will provide our services at your own convenience only.

It is advised to declutter your home before we arrive. Pick up any of your important belongings, like a laptop, headphones, ID cards, clothes, etc before we arrive. This will make cleaning easier and more efficient for us and you won’t lose your personal belongings. Keeping everything in place will ensure that everything is intact and untouched. If you decide to be away from home while we arrive, make sure to give us access to your house. Our professional cleaners are trustworthy and reliable, so we ensure that nothing will be misplaced while we are present for house cleaning.

It is not necessary for you to be present at your home when we arrive for house cleaning. However, it is up to you if you want to stay while we carry out the cleaning task at your home. We are trustworthy so you can leave your home to us while we clean and sanitize your home. All we need is access to your home, and then we shall be good. You can be at home, office, or out with your family while we get down to work with our cleaning agents. You will be astonished to see your clean and gleaming home when you arrive.

We at Maid O’ Matic work very carefully and ensure no damage or misplacement of any of your belongings. All our professional cleaners are trained to carry out cleaning without damaging or destroying any of your possessions. However, if by mistake there is any damage to your possessions by our team, we will offer repair or replacement. All our professional cleaners are insured to cover any loss or damage of things while cleaning your house. You can file claims to cover your damage. But it is our promise not to damage or break any of your household items or personal items during our cleaning process.

No, you do not need to provide us with any of the cleaning supplies. Our professional cleaners come fully equipped with all the necessary cleaning supplies and equipment required to carry out all the cleaning operations at your home. In case you need green cleaning solutions, we also provide that under special demands from our customers. These involve avoiding the use of products that contain chemicals and instead using products that are very nature-friendly which promotes a better and healthier environment for you to live in. Using green cleaning methods ensures safety from any harmful effects of using chemical cleaning products as well.

You can reschedule or cancel our cleaning services by letting us know 48-72 hours prior to the scheduled date and time. We at Maid O’Matic understand the importance of your time and that is why we offer flexible scheduling according to your availability and convenience only. We worry about your satisfaction only and that is why we offer free cancellation and rescheduling without you having to worry about anything else from our side. You can reach out to us at our phone number (505)-379-3154 or send us an email at maidomatic1@gmail.com to reschedule or make any changes to the cleaning schedule of your house.

We at Maid O’ Matic give our priority to our customers only and aim to make their lives easier. That is why, we offer flexible payment options to you. It is up to you, you can pay us with whatever method you are comfortable with. However, we accept cash, credit cards, and even cheques, whatever is most suitable for you is accepted by us.

Yes, our professional cleaners at Maid O’ Matic are pet-friendly and we encourage you to leave your pet if you wish to be away from home while we visit for cleaning. However, we suggest that you leave your pet outside the house in a secluded area where they will be safe. Aggressive or notorious pets can be a problem for us during cleaning and also it can be harmful for them to be present inside the house as we use products that they may consume accidentally. We love and care about animals and we do not want any mishaps to happen during our cleaning process. It is best advised to leave your pet in the front or backyard to avoid any incidents, this will also make cleaning hassle-free for us ensuring safety and satisfactory results.